Gaming on dd99 is about more than winning — it's a source of entertainment. We want you to stay in control at all times, play within your limits, and look after your mental wellbeing. Responsible Gaming is not just our policy — it's our commitment.
Online gaming has become a popular form of entertainment for many people. But just like any other activity, it's important to set boundaries. dd99 believes that Responsible Gaming means staying aware of your finances, your time, and your mental wellbeing.
Research shows that problem gambling habits develop gradually. At first, everything may seem under control — but many people unknowingly end up spending more and more trying to recover their losses. Breaking this cycle is difficult, so it's important to stay alert from the start.
DD99's Responsible Gaming policy is designed to keep you on the right track. Our platform offers a range of tools to help you monitor and manage your gaming habits. Our goal is to ensure gaming always stays a source of enjoyment, never a source of stress.
Please note: Gaming is for entertainment, not a source of income. Only play with money you can afford to lose without affecting your daily life.
Dd99 has built its Responsible Gaming framework with Bangladeshi players in mind. We understand that many people are new to online gaming platforms, so creating a safe environment for everyone is our responsibility. Our support team is always here for you.
Dd99 offers these dedicated features to help you enjoy a safe and controlled gaming experience.
Set your own daily, weekly, or monthly deposit limits. Once a limit is in place, it cannot be exceeded — keeping your finances protected.
Set your own session time limit. Once the time is up, dd99 will automatically alert you and encourage you to take a break.
Dd99 can automatically end your gaming session once you reach a set loss amount, helping you protect yourself from further losses.
Need to step away? Close your account for a set period or permanently. dd99 offers self-exclusion options ranging from 7 days to 5 years.
Need a breather? Activate a cooling-off period from 24 hours up to 6 weeks — deposits and bets will be paused for the entire duration.
View your complete gaming and transaction history at any time. Analyze your habits and make informed decisions when needed.
Manage your gaming limits easily from your dd99 account settings.
Look for the "Responsible Gaming" menu in your account settings and open it.
Deposit limit, session time, or loss limit — set whichever works for you.
Confirm your changes. Any limit reductions will take effect immediately.
Limit reductions take effect immediately, but increasing a limit is subject to a 24–72 hour cooling-off period.
If you notice any of these signs, it's time to seek help.
Feeling the urge to keep betting after repeated losses in hopes of winning back what you've lost.
A tendency to spend money set aside for food, bills, or savings on gaming.
A tendency to hide or lie to family about gaming habits or how much money is being spent.
Gaming is affecting your sleep, your focus at work, or causing you to neglect your responsibilities.
Feeling irritable, restless, or moody when unable to game is a warning sign.
Borrowing money from others or falling into debt to fund gaming is a serious warning sign.
If you recognize even one of these signs in yourself, don't wait — contact our support team or use self-exclusion right away.
Ask yourself the following questions. If you answer "yes" to more than one, consider seeking help.
Have you ever wanted to stop gaming but found you couldn't?
Has a family member or friend ever expressed concern about your gaming habits?
After a loss, do you find yourself thinking one more round will turn things around?
Have you given up other important tasks or responsibilities because of gaming?
Are you turning to gaming to cope with stress or feelings of sadness?
Is the amount of money you spend on gaming steadily increasing?
Dd99 is fully committed to Responsible Gaming.
Dd99 is strictly for players aged 18 and above. Age verification is mandatory during registration.
We help without judgment. Share your concern and we'll work through it with you.
Dd99 regularly promotes awareness messages about Responsible Gaming.
Self-exclusion takes effect immediately upon request — no delays.
Answers to the most frequently asked questions about Responsible Gaming.
You are not alone. dd99 is always here for you.
Click the chat button at the bottom right of the website. Our team is available 24 hours a day, 7 days a week and ready to help in Bangla.
Reach out to our support email with any concerns or requests. We'll get back to you within 24 hours.
To protect yourself right now, activate self-exclusion immediately from your account settings.
Go to AccountOur support team assists in both Bangla and English. Feel free to reach out in whichever language you're comfortable with.