This Privacy Policy explains in detail how your personal information is collected, stored, and protected on dd99. We believe your privacy is a right — not a privilege.
The six core pillars of dd99's Privacy Policy that keep your data fully protected.
Every transaction and piece of personal information you share is protected with SSL 256-bit encryption. No hacker or third party can access your data.
Dd99 never sells or rents your personal information to third parties. Your data is used solely for the purpose of providing our services.
We collect only the information needed to deliver our services. No additional data is collected without your consent.
You may request deletion of your stored personal information at any time. We are obligated to fulfill that request within the required timeframe.
All payment information is stored in accordance with the international PCI DSS standard. Your financial data is protected with the highest level of security.
Dd99 complies with international GDPR privacy standards. We are committed to upholding your data rights at all times.
When you create an account and use our services on dd99, we collect certain necessary information. This data is used solely to provide you with the best possible experience. A detailed breakdown of the information we collect is listed below:
Identity Information:
Financial Information:
Technical Information:
We only collect information that is essential for providing our services, ensuring security, and meeting legal obligations.
Dd99 uses the information it collects for the following purposes. Each use case is specific and defined with your best interests in mind:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account Management | Name, email, mobile number | Contractual Requirements |
| Payment Processing | Financial Information | Contractual Requirements |
| KYC Verification | ID document, address | Legal Obligation |
| Fraud Prevention | IP & Device Information | Legitimate Interest |
| Customer Support | Contact & Gaming History | Contractual Requirements |
| Bonuses & Promotions | Gaming & Transaction History | Consent |
Your information will not be used for any purpose beyond those stated above. Should we ever need to use it for a new purpose, your consent will be obtained beforehand.
Dd99 does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
After the designated period, data is automatically deleted or anonymised so that you can no longer be identified.
You may request deletion of your information at any time. However, certain data may need to be retained for a specified period due to legal obligations.
Dd99 never sells or rents your personal information. However, in certain limited circumstances, specific data may be shared with trusted third parties:
Dd99 maintains strict confidentiality agreements with all third parties. They may only use your data for specified purposes and are required to comply with our privacy standards.
Please note: dd99 will never share your information with third parties for commercial purposes without your consent, except where required by law.
Dd99 uses cookies on its website and app to enhance the user experience and maintain security. Cookies are small text files stored on your device.
Types of cookies we use:
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the website.
As a dd99 user, you have full control over your own data. Under GDPR and international privacy laws, you are entitled to the following rights:
Dd99 gives you full control over your personal information.
You have the right to view and obtain a copy of all personal information we hold about you.
You may request corrections to any information that is inaccurate or incomplete.
The right to request deletion of all your data under certain circumstances.
You may request that the processing of your information be restricted or stopped entirely.
The right to export your information in a commonly readable format.
You can opt out of having your data used for marketing or analytical purposes.
To exercise these rights, please contact our support team. We are required to respond to your request within 30 days.
Dd99 uses industry-leading security technology to protect your personal information. Our security framework operates across multiple layers, so that if one layer is compromised, the others continue to provide protection.
Technical Security Measures:
Organisational Security Measures:
To strengthen the security of your account, we recommend using a strong password and keeping 2FA enabled.
Dd99 enforces a strict policy against minors accessing the platform in any capacity. This section of our Privacy Policy is specifically dedicated to protecting the information of children and young people.
dd99 is strictly for users aged 18 and above. Please ensure that minors in your household cannot access the platform.
Dd99 reserves the right to update this Privacy Policy at any time. However, we will notify you appropriately before any significant changes take effect.
Continued use of dd99 after any changes will be considered acceptance of the updated Privacy Policy. If you do not agree to the new policy, you may request to close your account.
Last Updated: January 1, 2026. Next scheduled review: July 2026.
If you have any questions or complaints about this Privacy Policy, or wish to exercise your data rights, please get in touch with us. Our dedicated Privacy Team will respond to your request within 30 days.
When submitting a data-related request, please include your account email address and registered mobile number so we can verify your identity promptly.
Our privacy team is available in English. Feel free to reach out in your preferred language.